We are very confident that when fitted correctly, your Ceilink panels will perform as described. Ceilink products are covered by a 10 year guarantee based on the following terms:
- Ceilink panels and perimetre angles must be correctly fitted as detailed in the instructions.
- Any faulty component to be returned to Versiclad Pty Ltd must include proof of purchase.
- Each or any faulty component will be replaced.
- This guarantee applies only to Versiclad manufactured components – i.e. Ceilink panels and Ceilink perimetre angles. The LED downlights are not a Versiclad designed or manufactured product and therefore carry the manufacturers guarantee as supplied with the product.
- This guarantee does not cover any part of the installation process. Any faults caused during installation void the guarantee.
Before contacting us, we suggest that you refer to the Frequently Asked Questions and Detailed Ceilink Installation Guide sections of this website for troubleshooting advice first. If still unsure, then please contact us for advice and next steps.